jita ase's Privacy Policy

When registering an account and using services on jita ase, we may collect the following types of information:

• Identity Information: Full name, date of birth, national ID or passport number.
• Contact Information: Email address, mobile number, and residential address.
• Financial Information: Transaction records via bKash, Nagad, Rocket, Upay, or bank transfer. We do not collect full payment card numbers or PINs.
• Technical Information: IP address, device type, operating system, browser version, and cookie data.
• Usage Information: Which games were played, session duration, bet amounts, and betting history.
• Communication Records: Records of contact with the support team via live chat and email.

We collect information in several ways:

• Directly from you: Through registration forms, deposit or withdrawal requests, identity verification (KYC) processes, and contact with support.
• Automatically: When you use our platform, cookies, web beacons, and similar technologies automatically record certain information.
• From third parties: Necessary information may be obtained from payment processors and identity verification service providers.

jita ase uses collected information for the following purposes:

• Creating, verifying, and keeping accounts secure.
• Processing financial transactions including deposits and withdrawals.
• Providing games, bonuses, and promotional services on the platform.
• Ensuring customer support via 24/7 live chat and email.
• Preventing fraud, money laundering, and other illegal activities.
• Age verification — all users must be 21 years of age or older.
• Meeting applicable legal obligations.
• Improving platform performance and user experience.

jita ase uses SSL encryption technology to keep your information secure. Our servers and databases are operated to the highest security standards. Access to data is restricted to authorised staff only, and every access is logged.

Even after your account is closed, certain information may be retained for a specified period to meet legal obligations. Once that period has passed, the data is securely deleted or anonymised.

No transmission of information over the internet is completely secure — however, we apply the highest technically available security measures. It is also your own responsibility never to share your password and login details with anyone.

jita ase does not sell your personal information. However, information may be shared with third parties in the following circumstances:

• Payment Processors: Information necessary to complete transactions with bKash, Nagad, Rocket, Upay, and banking partners.
• Identity Verification Services: To verify age and identity as part of the KYC process.
• Legal Authorities: In response to a court order or legal obligation.
• Fraud Prevention Services: To detect and prevent illegal activities.
• Technology Service Providers: Partners who assist in operating the platform and are contractually bound to comply with our privacy policy.

Sharing of information with third parties is always limited to the minimum necessary and the relevant parties are bound by appropriate confidentiality agreements.

jita ase uses cookies and similar technologies to improve platform functionality and personalise your experience. We use the following types of cookies:

• Essential Cookies: To maintain login sessions and ensure basic platform functionality. These cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand how the platform is being used — this information is processed in fully anonymous form.

You can control cookies by changing your browser settings. However, disabling some cookies may limit certain features of the platform.

As a user of jita ase, you have the following rights:

• Right of Access: You may request to know what information we hold about you.
• Right to Correction: You may request that any inaccurate information about you be corrected.
• Right to Deletion: In certain circumstances you may request that your information be deleted — however, where legal obligations apply, it may not be possible to delete all information.
• Right to Restrict Processing: In certain cases you may request that processing of your information be limited.
• Right to Object: You may request to stop receiving marketing communications at any time.
• Right to Data Portability: You may request a copy of your information in a structured, readable format.

To exercise these rights, contact our support team. We will respond within a reasonable time after receiving your request.

jita ase takes responsible gaming practices seriously. We may use your gaming history and behaviour data to identify problematic patterns of play and offer assistance where needed. In line with our Responsible Gaming guidelines, we encourage users to make use of deposit limits, session limits, or self-exclusion options.

All gaming and betting activity is for persons aged 21 and above only. Information collected for age verification is used solely for that purpose.

jita ase does not knowingly collect information from anyone under the age of 21. Age is verified at the time of registration, and if any user has created an account using false information, the account will be cancelled and the collected information will be properly deleted.

If you believe a minor is using our platform, please notify our support team immediately.

At the time of registration or later in your account settings, you may choose whether to receive marketing communications (email or SMS). You may change this preference at any time.

However, transaction-related and account security notifications are part of the essential service and will always be sent — there is no option to opt out of these.

Our servers and data processing facilities may be located in various countries. Even if your information is transferred abroad, the protection standards described in this Policy are maintained. We ensure that adequate safeguards are in place in the countries to which information is transferred.

jita ase reserves the right to amend this Privacy Policy as needed. Before any significant change, we will notify you by email or via a notice on the platform. Continued use of the platform after a change will be taken as your acceptance of the updated policy.

To learn more about the overall terms of our service, visit the About Us page.